Reliable Provider of Supported Independent Living (SIL) in  Melbourne

A person with a disability needs support for their tasks around the home. The NDIS provides such assistance in the form of Supported Independent Living or SIL. It is designed for the things they do every day, including personal care, like showering and dressing, cooking and eating, etc. Participants can receive funding for SIL housing that pays for the support workers who provide this assistance. These services are most often provided in a shared home, where people who need 24/7 support live together. However, an individual should be aware of the fact that it doesn’t cover rent, groceries, transport, or utility costs like gas and electricity.

Empress Support Services is one of the leading Supported Independent Living (SIL) providers in the Melbourne. We are committed to empowering people with disabilities to lead fulfilling lives and enhancing autonomy. Our team of support workers specialises in providing tailored accommodation solutions. They make sure that our NDIS clients experience greater independence and community inclusion.

Empress Support Services is a registered NDIS provider of Supported Independent Living(SIL) across Melbourne. Once you complete the referral form, we will provide SIL property options in the participant’s preferred location.

What is Supported Independent Living?

NDIS-supported independent living is for people with higher support needs, who need some level of help at home all the time. This service is best suited to people with a disability who have higher support needs. This means, individuals who need a significant amount of help throughout the day, 7 days a week.

By providing personalised support, we help foster independence, promote community inclusion, and prioritise individual choice. That way, SIL plays a crucial role in enhancing the overall well-being and quality of life for individuals with disabilities. At Empress Support Services, we provide the following services:

  • 24-hour support, including overnight (active or inactive)
  • Personal care

  • Mobility support

  • Medication assistance

  • Shopping and meal preparation

  • Domestic support

  • Therapy support

Here are some examples of daily living expenses that are not covered by SIL funding:

  • Groceries and paid activities

  • Rent

  • Utilities

What is included in our NDIS Supported Independent Living?

Considering Supported Independent Living under the National Disability Insurance Scheme (NDIS)? This option is ideal if you seek assistance to develop skills that enhance your independence within the community. Our dedicated teams are here to assist you in achieving your goals and leading the life you want. Here are the tasks included in our SIL service so that you receive comprehensive support for a fulfilling life-

  • Transfers in and out of bed

  • Assistance with medication management

  • Learning daily living skills

  • Help with tasks like laundry and grocery shopping

  • Developing social skills

  • Group activities with housemates

  • Preparing nutritious meals

  • Help with catching public transport

  • Learning how to manage your household budget

  • Planning social activities, you enjoy

  • Organising household rosters and activities

  • Actioning behaviour support plans

  • Personal care (including toileting, showering, grooming, getting ready for the day)

  • 24-hour support for people with high-care needs

  • Support for medical appointments

  • Support with supervision, personal safety and security

Who can access SIL support under the NDIS?

SIL accommodation is a convenient option for participants who have high support needs and require a significant amount of help throughout the day. The amount of SIL funding one receives depends on the level and type of support they seeks to live independently and what is considered reasonable or necessary for their condition. Some factors taken into consideration while approving this support include:

  • Circumstances and needs

  • Age

  • Goals and preferences

  • Living skills and capacity-building need

Apart from these, we also consider the modifications to the participant’s home or assistive technology to increase independence. Also, safety information, reports, and assessments provided by individuals, health professionals, and providers are required while applying for such services.

Why Choose Empress Support Services for your SIL Support?

We build real connections by being understanding, kind, and empathetic. We promise to be accountable, consistent, responsible, and reliable in everything we do. Embracing diversity, we find strength in different perspectives and experiences. As a registered SIL provider, Empress Support Services provides the following benefits:

  • Wide Range of Services: Our team ensures to provide proper solutions that cater to the unique needs and preferences of NDIS clients. The wide range of services available reflects our commitment to providing holistic support. We make sure to address various aspects of individuals’ well-being.

  • Holistic Support: Our holistic support approach considers the complete well-being of individuals. This includes physical, emotional, and social aspects for comprehensive as well as balanced assistance. By providing holistic support, we aim to empower individuals on their journey toward overall health and fulfilment. We have a support staff that acknowledges the preferences of our NDIS clients.

  • Personalised Support: By providing tailored support to individual needs, our team ensures that each person receives assistance that aligns with their unique goals and requirements. Through personalised support, we strive to create meaningful and effective interventions. To achieve great results, we recognise the distinctiveness of each individual’s journey.

  • Transparent Communication: Transparent communication is at the core of what we do and hence we maintain clarity in sharing information with individuals, families, or the community. With transparent communication, we build trust and make sure that everyone involved is well-informed and engaged.

  • Experienced Team: Our experienced team possess expertise so that our clients receive guidance and support from professionals. Their experience in assisting people with disabilities guarantees a high standard of care and proficiency in addressing the diverse needs of those we serve.

  • Community Integration: We focus on community integration to promote active participation and develop connections to enhance the social fabric of individuals within their communities. We believe in facilitating community integration to create a supportive environment where participants can thrive, contribute, and build meaningful relationships.

So, if you want to speak with our support workers, please fill out the form here with your contact information and requirements. Our team members will respond to you within 24 hours with suitable solutions. To learn more about our services, you can call us on 0413 754 441 / 03 8899 9168 or email us at

Enquire with Empress Support Services today.

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To speak with our care providers, please fill out the form below with your contact information and requirements. One of our friendly members of staff will endeavour to respond back to you within 24 hours.

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