Medium Term Accommodation (MTA)

Safe, supported housing with the right care for your needs.

At Empress Support Services, our Medium Term Accommodation (MTA) provides a secure, welcoming home for NDIS participants who require temporary housing while longer-term living arrangements are finalised. Whether you are waiting for a Supported Independent Living (SIL) home, Specialist Disability Accommodation (SDA), or home modifications, we ensure your stay is safe, supported, and tailored to your goals.

Who is MTA for?

MTA may be suitable if you:

  • Are waiting for a SIL or SDA property to become available.
  • Require housing while home modifications are completed.
  • Are transitioning from hospital or clinical care and need a supported step-down option.
  • Need a forensic, complex, or high-intensity support environment before moving to permanent housing.
  • Are awaiting a long-term NDIS plan outcome or housing arrangement.

What we provide

  • Fully furnished, accessible homes designed for comfort and safety.
  • 24/7 skilled support staff including disability support workers, complex care staff, and registered nurses where required.
  • Daily living supports such as cooking, cleaning, personal care, and transport.
  • Comprehensive care & clinical support, including:

    • Medication administration
    • Wound and pressure care
    • Diabetes management
    • Bowel and continence care
    • PEG feeding and enteral nutrition
    • Behaviour of Concern (BOC) and forensic participant support

  • Care coordination with your Support Coordinator, clinicians, and family to ensure a smooth transition.

Book An Appointment

Let us know about your questions or concerns. We will get back to you as soon as we can.

    How – MTA works

    • Funded through the NDIS for up to 90 days (extensions case by case).
    • Flexible options for short stays, step-down care, or bridging accommodation.
    • A focus on stability, safety, and skill-building while permanent housing is arranged.

    Designed for complex – and clinical needs

    We understand that some participants require more than just a place to stay. Our MTA services can accommodate participants with high medical support needs, behaviours of concern, or forensic disability profiles. We ensure:

    • Consistency in staffing and routines.
    • Clear risk and behaviour support planning.
    • A stable and therapeutic environment that reduces stress during transitions.