Once we complete our meet and greet, we will present the participant with a sample of Empress Support Services’s policies and procedures.

This may include a handbook or a link to an online document.

We will cover topics such as confidentiality, privacy, and the participant’s rights and responsibilities.

This can be found in the Participant Handbook and Policy document.

We also Clearly explain Empress Support Services’s cancellation policy and the process for terminating support services.

Will we provide documents or links outlining the conditions under which services can be cancelled or terminated.