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Home » Timeline Stories » STEP:3 Meet and Greet with SC Participant

STEP:3
Meet and Greet with SC Participant

Once we know what services you are looking for and think that Empress Support Services could be your perfect match, you will still have meet and greet time to learn more about Empress Support Services.

One of our team will contact you/your coordinator and Schedule a meeting between the participant and a support coordinator.

This can be in person, over the phone, or via video call.

We discuss your goals, preferences, and any specific needs. Address initial queries and concerns.

In this meeting, we discuss the following from our end:

Our history and what makes us your best service provider
Personality match with participants and support workers
Pricing guide as per ndis price guidelines (link here)
Short notice cancellation charge by participants/ Empress Support Services
Service agreement cancellation policy
What you want to include in Service agreement

By admin|2024-09-23T19:31:09+10:00September 23, 2024|Comments Off

About the Author: admin

Patience Chiuta

2024-05-17

It has been a pleasure working with the team at Empress support service.Great team work and management.

Gina Raymonville

2024-04-20

I enthusiastically recommend Empress Support Services! The team exhibits extensive expertise, professionalism, and a profound commitment to both clients and staff. Personally, I've been thoroughly prepared with all essential information to fulfill my job responsibilities. Being part of this exceptional team, characterized by purpose, empathy, integrity, and compassion, fills me with immense pride. Among the services I've worked with, this experience stands out as one of the most rewarding one to be apart!!!

melissa johnston

2024-04-15

After having dealt with a lot of services in the NDIS, the team at 'Empress Support Services' have consistently shown care, compassion, professionalism and support to participants and their care teams. Their ability to assist complex participants whilst ensuring safe and person-centered care is amazing. I would happily have my own family members using this service.

Nathan Donegan

2024-04-04

Empress support services have a highly knowledgeable and caring team, who supply a fantastic range of services. They are passionate about their work and care deeply about each individual. Couldn't recommend anyone more highly

Sandy T

2023-05-20

The staff are super friendly and are dedicated to providing exceptional service - 5 stars!

Merlyn Sunil

2023-04-23

Great people! Got lots of services to offer! Definitely try them out :)

Sara Gwada

2023-04-19

Very friendly staff and management. Specifically impressed with the consistent communication received, as well as the high quality services provided for our family. Highly recommended.

Aimi Day

2023-04-18

I find Empress support service team not only just professional but down to earth, caring, honest and trustworthy. The customer service is amazing as the team is very reliable. If you not only want great but caring services, I 100% recommend Empress support services. Keep up your amazing work ESS!

Mapet Khalil

2023-04-18

I would highly recommend Empress Support Service to anyone in need of high quality support services. Their team of experts is knowledgeable, responsive, and dedicated to providing the best possible experience.

Maya Moslmani

2023-04-17

Highly recommend! Great services and really nice staff

About Us

Empress Support Service is a unique experience inclusive to Life. Empress is an initiative developed to provide our participants with unparalleled opportunity and confidence.

ABN: 68 653 655 577

NDIS Registered ID: 4050125667